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Announcement - 5/18/2010

For nearly 20 years, Lone Star Overnight (LSO) has provided superior regional small-package express and ground shipping at rates significantly lower than those of national carriers. In order to maintain this pricing advantage for all of your shipments, we will be implementing the following minor rate adjustments effective June 1, 2010:

  • LSO will institute an 85-cent rural delivery area surcharge for both Priority and Ground shipments to reflect the higher cost of providing service to and from less populated areas. This nominal fee will only apply to deliveries to approximately 800 ZIP codes in remotely populated areas in Texas, Oklahoma and New Mexico. In addition to being about half of the amount assessed by our national competitors, we will only apply this surcharge to roughly 60% of the ZIPs that national carriers currently assess.
  • Automated package labels help us to enhance shipment accuracy and speed delivery. They also eliminate the need for our employees to manually enter package information – which, in turn, enables us to continue to keep our prices lower than the competition. That’s why we will also implement a 30-cent charge for shipments with non-automated package labels. If you are currently using manual labels, you can easily create and print automated package labels free of charge via our online Webship service at www.LSO.com.
  • Also effective June 1, Signature Service upon delivery will only be available via automated labels.

If you have any questions about these rate changes or need additional information, please contact our Customer Service team at 1.800.800.8984.

We remain committed to providing you with the highest level of service for every package, including the fastest ground delivery within Texas and guaranteed on-time delivery for every shipment throughout our service area.

About Lone Star Overnight

Since 1991, Lone Star Overnight (LSO) has offered reliable, efficient package delivery service in Texas; Oklahoma; western Louisiana; eastern New Mexico; Texarkana, Ark.; and Mexico. LSO offers a full range of next-day and day-definite time-guaranteed delivery options throughout its service area at rates significantly lower than the competition. Headquartered in Austin, Texas, the regional small parcel carrier's dedicated employees, late pick-up times, early morning delivery options and lower rates make LSO the high-service, high-value, low-cost provider. For more information, visit www.lso.com or call 1-800-800-8984.

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